Returns & Exchanges

At Alice Mushrooms, we want you to be completely enchanted by your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached and the garments are in their original, pristine condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging and include the packing slip to ensure our team can identify your return quickly.

3

Ship It Back

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing